Software Executive Magazine Feature Articles

  1. Driving Customer Success Starts At The Top
    8/1/2018

    Why ServiceChannel’s CEO is putting real dollars behind its customer success initiative, and how it’s poised to capitalize on customer demand.

  2. The Importance Of Profitability: A Reality Check For Software Businesses
    8/1/2018

    Imagine you were working at a software company with these financials. Give me your honest, gut-check reaction: Would you be excited or concerned about your future?

  3. Companies To Watch: Festi
    8/1/2018

    A commercial litigation attorney turned software founder is getting her mobile app off the ground thanks to outsourcing development, leveraging interns, and bootstrapping strategically.

  4. Reorganizing A Decade-Old Software Company
    8/1/2018

    This newly appointed CEO is charging towards profitability after a reorganization process involving consolidating offices, making 80+ new hires, revamping its leadership team, and realigning customer-facing groups.

  5. Alternatives To Toxic Venture Capital
    8/1/2018

    A growing force of founders who have raised VC money before will never do it again – here’s why.

  6. 6 Radical Leadership Lessons
    8/1/2018

    These are six leadership lessons that can make or break you, not only in terms of your success professionally, but in terms of your level of personal satisfaction.

  7. The Building Blocks Of Customer Success
    8/1/2018

    Whether you’re building a new customer success team or streamlining your existing one, you need to consider the best strategy for funding, hiring, and framing this important element of your software business.

  8. Increasing Revenue From Your Channel Partners: 5 Practices That Work
    8/1/2018

    In order to have a truly effective channel program, your partners need to be able to answer critical questions about your software and must have the sales skills to consistently execute in front of customers.

  9. Ask The Board: Top-Line vs. Bottom-Line Growth
    8/1/2018

    The easy answer to the question we posed this month to our editorial advisory board is “both.” But software companies are often put between a rock and a hard place: Board members and/or potential investors want to see revenues spike, while leadership teams often feel the pressure to run lean and increase profits.

  10. Executive Profile: Jeremy Julian, Custom Business Solutions
    8/1/2018

    Transitioning from a brick-and-mortar business to a SaaS business model while adding a reseller channel tops the list. In both our VAR business and our software business, the entire industry is moving to SaaS. Helping everyone, internally and externally, through that transition has been challenging. So many of our long-term team members are used to the traditional model. Like anything with change, it is sometimes difficult, but it’s beneficial.